Phoenix Innovations delivers purpose-built reverse logistics solutions for industries where speed, accuracy, and value recovery matter most.
Midas Enterprise powers faster recover, smarter resale, and total asset visibility - at scale. Midas Enterprise consists of software and hardware solutions which encompass the lifecycle of a product or asset... Trade In Solutions -> Inventory Management Software -> Condition & Quality Assessment -> Testing & Diagnostics -> Data & Analytics -> Storage & Packaging Solutions -> Value Recovery & Reselling of Products.
Sunday Jan 11
2:15pm - 2:45pm
B-Stock Stage, Level 2
Returns are a pivotal part of the customer experience—and a powerful opportunity to build loyalty. This session explores how innovative retailers and manufacturers are using AI-driven automation to improve customer experience, boost average selling price, reduce returns rates and disputes, and enhance long-term customer loyalty. Ideal for all in the reverse logistics industry who are focused on optimizing the customer journey.
