Session Topics

What you’ll learn at NRF Rev


At NRF Rev, you’ll find a purposeful mix of industry experts and experienced peers sharing real experience and ideas about consumer trends, policy changes and innovative technologies.

Refurbish, resell, donate or recycle? One of the biggest challenges in the returns and reverse logistics space is what to do with all the things. Come away from NRF Rev with a better understanding of your options, the steps leading up to and after, and how to best plan for the future.

 
Attendees in a session at NRF Rev

Focused roundtables for problem-solving


In addition to expert keynotes, you’ll benefit from small group roundtables. Collaborate with your industry peers on new ways to create upstream solutions to reduce returns overall, such as advances in circular design, ease of use and improved customer experience. 

Attendees in a session at NRF Rev

Our carefully curated selection of sessions includes:


Practical visions of retail's future

Profitable, sustainable and circular

Circularity collaborations

Creating value together

Reverse logistics reimagined

Driving down costs, powering up efficiency

Resell, donate or recycle

Optimizing reverse logistics and maximizing asset recovery

From hassle to halo

Turning returns into a loyalty driver

The post-purchase moment

Where customer experience truly begins

Circular fashion drivers

Regulatory pressure meets consumer demand

Circular fashion

Realizing returns, reverse and revenue

Resale retail

Making money selling it again

CFO view

The challenges and opportunities of retail returns 

The growth of returns

What does the data show?

Designing for the returns journey

Sustainable products from the inside out

Digital product passports

How they're redefining ownership and lifecycle

Source to store

Unlocking supply chain traceability with technology

Frictionless refunds

Reimagining refunds and consumer trust

Where does it go?

Closing the loop with post-consumer tracking