Giri Agarwal
Co-Founder
Incisiv
Giri Agarwal is Co-Founder at Incisiv, a leading industry research and benchmarking firm, where he drives strategic research initiatives for their consumer and technology industry clients.
Giri previously co-founded EKN Research, an executive network and insights firm. Prior to EKN Research, Giri was part of the Tata Group’s marketing leadership, having led industry marketing for their technology services group in North America.
A frequent speaker at industry events such as the National Retail Federation’s BIG Show and Shoptalk, Giri splits his time between New York and Mumbai. He is an active advisor and investor in early-stage consumer industry start-ups.
Speaking in:
Sunday Jan 11
11:00am - 11:30am
Reverse logistics reimagined: Driving down costs, powering up efficiency
Reverse logistics is not just about managing returns – it’s a strategic lever for cost savings, efficiency, and customer satisfaction. This session dives into how retailers and manufacturers are reimagining reverse logistics with smarter processes, advanced technologies, and data-driven insights. From automated returns handling and centralized processing hubs to AI-powered routing and resale-ready refurbishments, learn how leading companies are transforming a cost center into a competitive advantage. Discover practical innovations that reduce friction, recover value, and streamline operations across the reverse supply chain.