Reverse logistics is not just about managing returns – it’s a strategic lever for cost savings, efficiency, and customer satisfaction. This session dives into how retailers and manufacturers are reimagining reverse logistics with smarter processes, advanced technologies, and data-driven insights. From automated returns handling and centralized processing hubs to AI-powered routing and resale-ready refurbishments, learn how leading companies are transforming a cost center into a competitive advantage. Discover practical innovations that reduce friction, recover value, and streamline operations across the reverse supply chain.